FAQs

What is Foodlify?
Foodlify is a food delivery service that connects users, restaurants, and logistics services to bring delicious meals right to your doorstep. Our platform allows users to browse restaurants, view menus, place orders, and track their deliveries in real-time. We also support kitchens for dine-in and special occasions, as well as grocery and medical store deliveries.
You can track your order in real-time through our integrated Google Maps interface. Once your order is placed, simply visit the order tracking page where you’ll see live updates about your food’s preparation, dispatch, and delivery progress.
Yes, Foodlify supports refunds. If there’s an issue with your order, please contact our customer support team via the app. Our team will review the issue and process your refund, which will be credited to your virtual wallet.

We offer multiple payment options, including:
• Virtual Wallet (Foodlify Wallet)
• Third-party Payment Gateways (WeQuickpay)

You can also top up your virtual wallet for faster checkouts.

Yes, Foodlify supports kitchen bookings for both dine-in and special occasions. You can browse restaurants that offer this service, view their availability, and make a reservation directly through the app

Yes, in addition to food deliveries, Foodlify also supports medical stores and grocery deliveries. You can browse a wide range of products and have them delivered to your location quickly and efficiently.

After your order is delivered, you’ll be prompted to leave a rating and review. You can also leave feedback on specific dishes and upload photos of your meal to share your experience with others.

Foodlify offers an AI-powered chatbot for instant assistance. If you need further help, you can raise a ticket through the “Contact Support” option in your profile or order details page. Our support team is available 24/7 to resolve any issues you may have.

Yes, you can view your complete order history and wallet balance in your Wallet section. You’ll also have options to top up your wallet, redeem coupons, and track your spending.